FAQ


STUDENTS:

Is it possible for me to become a strong chess player (FM, IM or GM), and if yes, how much time will it take?

Every chess player has the potential needed to become an FM, IM, or even a GM! Professors can select the best approach and teach you so that you improve quickly, but everything else depends only on you. If you want to succeed, you will always have to apply a strong will and willingness to work hard. Professors can help you progress in your chess development surprisingly fast, but don't forget that they are just a helper, a coach, who can show you the way to success and lead you through it. You should never forget that the way to chess mastership is not an easy one and you will have to train a lot if you really want to get there.

Who can use our services?

Tiger Lilov Chess Academy services are open to everyone. All you need is a computer, Internet connection and a desire to learn chess. In order to register for an online class/course, or interact with other chess lover, you need to sign up and create an account.

What do I do in case of technical problems with registration, account and services access?

Many of these problems are caused by browser issues. We suggest that you try the following:

  • Switch to a current version of Chrome or Firefox.
  • Check your browser settings to ensure both JavaScript and cookies are enabled.
  • Clear your browser's cache

In case that doesn’t work and you still have the problem, please contact info@tigerlilov.com.

What technical preparation do I need for an online class?

To prepare for your first training session with IM Lilov to be held over the internet, you can review our Online Classes Help, containing important information on what applications you may need to install on your computer and what information you may need to provide your future coach with.

What happens if I cannot attend an online class?

You are expected to notify your professor at least 2 full days in advance for any inability to attend the class. In case you do send a notification, the class will either be rescheduled according to the availability of the professor or you will get a refund. In case you fail to inform your professor 2 full days in advance, it is up to your arrangement with the professor whether the class would still be held or it will be cancelled with no refund granted.

What methods of payment do you accept?

Though the most convenient method of payment available is PayPal, we also accept bank wires and Western Union transfers, when one of them happens to be a better option for a client. If you wish to use your credit card to pay for your training, we recommend you to sign up for a PayPal account and link your credit card to it for fast results.

PROFESSORS:

Who can become a professor?

Tiger Lilov Chess Academy is open to experienced chess masters, willing to pass their knowledge on to a large number of motivated students. All you need is a computer, Internet connection and a desire to teach chess. In order to register and start offering your services, you need to sign up and create an account.

What happens if I cannot attend an online class?

You are expected to notify your student at least 2 full days in advance for any inability to attend the class. In case you do send a notification, the class will be rescheduled according to the availability of the student. In case you fail to inform your student 2 full days in advance, you are obliged to provide the student with a legitimate excuse for the unexpected event, as well as offer them a reward equal in value to the type of class cancelled and also give the student the opportunity to reschedule their class for the earliest date available.

How do I get paid?

We usually use PayPal as a most convenient payment method, but we also accept bank wires and Western Union transfers, when one of them happens to be a better option for the client.

Partners

 

Contact us

Email address

info@tigerlilovacademy.com

Phone number

+44 33 0001 2451